- We cover the Market with respect to our customers’ existing panel of channels/suppliers used
- We fully comply with our customers’ direct instructions in order to avoid creating any confusion to the Market
- We address our customers’ enquiries and eventually place their stems to carefully chosen physicals throughout our longtime collaboration (majors and/or independents)
- We secure our customers’ vessel/fleet with:
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- Accurate information prior stem towards the customer and supplier
- Close follow up during delivery
- Maximum attendance and consultancy
- We advise, guide, inform and conjure alternative solutions
- We rectify, intervene with our experience
- We constantly monitor all stages during refueling operation
- We collaborate with our customers in order to understand his primary needs and we are willing to recommend alternative and suitable solutions
- We advise in advance our customers for any possible difficulties they might deal with
- We provide certified information regarding the particularities of each port, such as customs, weather and strikes
- We believe in long standing business relationships
